What We Did
- Completed a six-week diagnostic assessment, identified root causes and delivered a remediation plan with quick wins.
- Created an implementation roadmap to help enable the future state.
- Facilitated future state design workshops with key stakeholders.
- Wrote project charters and plans for each of the 25 identified remediation projects.
- Managed or delivered on most of these projects, specifically for O2C.
- Remediated more than 75% of identified issues (100% in O2C and approximately 50% in S2P).
- Delivered measurable improvements across each of the metrics that were evaluated to determine remediation effectiveness.