Technology Risk Demand Program Stand-Up & Management​

Following a bank merger, the client’s Wealth Management (WM) technology division faced increased pressure due to a higher volume and faster pace of technology risk demands. The client engaged RGP to establish a foundational operating structure for managing these new and ongoing risk demands. RGP set up and maintained central technology risk demand program management, governance, and continuous improvement for both integration and business-as-usual activities. Additionally, RGP was tasked with managing critical risk projects and regulatory response efforts related to technology integrations. RGP’s support, combined with effective change management, ensured successful program planning and delivery in response to evolving client and business needs.​

RGP deployed a team of strategic consultants and project managers to define and manage key projects within the technology risk book of work, focusing on critical issue remediation, audit commitments, compliance, and platform migrations. Working with WM technology and risk officers, RGP helped implement an intake process and governance structures to prioritize projects and assess new demands. The team aggregated data from project managers into a centralized tracker and created dashboards to highlight critical tasks across divisions and applications. RGP also developed management reporting and served in strategic roles, overseeing project scoping and delivery for cross-division coordination.​

RGP optimized capacity and coordination through streamlined reporting, enabling effective risk management and delivery of key integration milestones.​