01.
The Challenge
A global, multi-billion-dollar insurance and financial services organization launched a multi-year Finance Transformation program to improve operational efficiency, strengthen controls, and reduce unit costs. The initiative aims to standardize and automate finance processes, enhance data quality, and implement a centralized operating model supported by a robust governance framework.
The transformation spans key finance functions—including Investments, Reinsurance, Tax, Treasury, Controls, Reporting, and Actuarial—and includes the deployment of cloud-based tools, centralized Centers of Excellence, shared services expansion, and standardized reporting and planning processes. Additional efforts target automation in procurement, reconciliation, banking, and tax operations to drive consistency and scalability across the enterprise.
02.
The Solution
RGP has a project management and change management team of 13 supporting these initiatives. The PMO and CMO is focused on the project management and the people implications of the transformation. Project Management is establishing the Project Management Office (PMO), the project management methodology and standards, driving the project plan and ensuring overall program execution to help ensure benefit realization. Change management is establishing the Change Management Office (CMO), assessing the impact of change and partners with teams to develop and execute plans to facilitate readiness. These plans include communications, recognition, engagement events, training, feedback loops and more.
03.
Our Impact
The client is positioned to achieve lower unit costs, improved data quality, and the elimination of manual, regionally dispersed finance processes. These improvements are expected to reduce risk, enhance operational efficiency, and ultimately drive greater shareholder value.
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