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Technologies

  • ServiceNow

Industries

  • Professional & Business Services

01.

The Challenge

A leading plaintiff firm in Australia faced challenges with their existing HR processes, leading to the decision to replace legacy HR tools with the latest features from ServiceNow for digitization and modernization of their HR team. 

02.

What We Did

The RGP solution involved improving HR Delivery Management capabilities and enhancing overall satisfaction by simplifying and automating existing HR processes. 

RGP, engaged by Sharing Minds, played a crucial role in areas where the firm lacked the relevant skillsets, facilitating the implementation of HR Delivery Management capability.

03.

Our Impact

The outcomes included an improved staff satisfaction and increased maturity of the HR end-to-end workflow, showcasing the success of the collaborative effort to streamline and enhance HR processes.

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