Remediating OCC Findings Through a Customized, Risk-Based Audit Program

Following an OCC examination, a financial institution engaged RGP to address Matters Requiring Attention (MRAs) related to its Audit Program. Key deficiencies included weak Board oversight, inadequate policies, internal controls, and reporting mechanisms. RGP conducted a current state assessment to uncover root causes and collaborated with the client to build a sustainable, risk-based Audit Program aligned with regulatory expectations.

RGP assembled a team of experts to analyze the OCC’s Report of Examination and assess the client’s Audit Program. Through interviews, document reviews, and working sessions with leadership, RGP developed a tailored Audit Policy and Plan. The team also created tools to support long-term sustainability, including an Audit Committee Charter, internal controls questionnaire, documentation review forms, and a dashboard to track audit findings and performance.

RGP helped the client formalize its audit governance, enhance oversight, and submit a regulator-ready Audit Program on time—strengthening compliance, accountability, and operational resilience.