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Transforming Recruitment Efficiency Through Talent Automation

Industries

  • Healthcare

A Fortune 500 global pharmaceutical company wanted to automate processes in the talent acquisition space in order to free up colleagues to focus on more high-value work. By creating an Autonomous Recruiting Model, they saw the potential for enabling the automation of job preparation, posting, screening and interviewing for frontline workers. When they needed the right partner to help, they chose RGP.

Working alongside the client, we defined the future-state vision, providing the visual design prototype for an entire experience. Our work enabled the organization to evangelize and test that vision with users and business stakeholders.

RGP partnered with a pharmaceutical company to automate talent acquisition, developing an Autonomous Recruiting Model and visual design prototype.

1

Fostering Future Innovations: Co-creating a Vision for an Autonomous Concept

Collaborating with the client, we engaged key project stakeholders, exploring a vision for the future state Autonomous Concept. We reviewed a concept overview and brainstormed high-level feature requirements, discussing how the proposed solution addressed user pain points and gaps, while representing the next generation of talent acquisition. After analyzing relevant research, documentation, and analytics to enhance our understanding, we defined key personas, target use cases, and prioritized ideas to create a working vision.
2

Crafting a Seamless User Experience: Rapid Prototyping & Iterative Testing

Using inputs from the workshop, we created a rough experience flow that identified the key components and features to be included in the prototype. Over a span of three weeks, we worked to rapidly prototype these key experience features, conducting iterative user testing and evolving the design based on feedback from key program stakeholders.
3

Refining the Experience Through Participatory Design

Armed with a clickable prototype, we conducted participatory design sessions, fostering collaboration, empathy and co-creation by including the perspectives and insights of end-users and stakeholders alike. Through these sessions, we refined the experience even more, identifying opportunities for major efficiencies in initiating requisitions, soliciting feedback, selecting a candidate and more. 
4

Finalizing a Clickable Prototype for an Enhanced Autonomous Recruiting Experience

Based on inputs gathered from participatory design sessions, we finalized the prototype, annotating user requirements. The prototype illustrated the user journey, necessary screens, and the content and information that would be included in the experience, as well as high-level feature requirements. The result was a clickable prototype that represented the entire Autonomous Recruiting experience, freeing up employees for more high-value work.

Project Outcomes

24
Hours for recruiters to initiate requisition in the future state, down from 10 days in the current state
3
Days to coordinate feedback from the interview manager and the panel in the future state, down from 14 in the current state
2
days to move forward with a candidate in the future state, down from 10 in the current state

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