A trusted healthcare clinic embarked a journey to modernize its systems and scale business operations with a cloud-based Oracle suite. The project aimed to enhance transparency, optimize resource use with automation and predictive tools, ensure precise information with live updates, develop a scalable platform for the next 20 years, provide a user-friendly interface, allow customizations that aren’t overwritten by upgrades, and ensure consistent software performance.​

We provided an internal Project Manager to oversee multiple business areas under the transformation initiative.

Key activities included:

• Efficient Back-Office Processes: Enabled the client to operate more efficiently with minimal impact on daily supply chain management (SCM) activities
• Clinical Operations: Provided up-to-the-moment access to accurate data required to manage the clinical business enterprise
• Supply Chain and Inventory: Improved inventory accuracy, planning, tracking, warehouse management, and pharmacy inventory planning
• Procurement: Enhanced ordering, forecasting, priority management, and scheduling processes
• Modification and Testing: Identified and tested modifications to SCM daily tasks to enhance the patient experience and automate manual tasks
• Seamless Transition: Ensured a seamless transition to the new system, allowing staff to perform their job functions efficiently

The implementation led to significant improvements including:

• Faster Order and Supply Location: Achieved a faster way to order and locate supplies since the GO LIVE date
• Enhanced Inventory Management: The new Oracle Cloud system provides numerous benefits across procuring medical/surgical supplies, pharmacy supplies (vaccines), and managing all of their inventory
• Streamlined Procurement Process: Items are now requested through Oracle and procured by the client’s buyer. Cycle counts and PAR locations are managed using RF Smart handheld devices

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