A non-profit, scientific and educational organization was looking to overcome challenges with their existing data management system. Their customers, Organ Procurement Organizations, Transplant Centers and Histocompatibility Labs, had limited access to data and reporting and the process of making data changes was arduous and time-consuming. The organization needed a cutting-edge data portal that would provide UNOS customers with the ability to securely access a variety of analytical tools and products to increase organ transplants and improve patient outcomes.

To optimize their data management processes, RGP fused custom technology with extensive user insight to guide the entire redesign process. We developed and implemented a new data portal application decoupled from other internal applications and leveraged the organization’s new data repository. Extensive user testing and careful execution ensured the new system was optimized for efficiency, enabling user self-service to manage data, create custom data reports, and effortlessly share information.