01.
The Challenge
A Fortune 100 Insurance and Financial Services organization needed to transform its operating model and work processes and ensure all impacted end users adopted the new ways of working.
RGP’s client had to reduce global operating costs by $1B dollars. Finance was responsible for $150M of this reduction and achieved this by investing in new technology and automation, better data governance, process optimization, and streamlining their operating model and organizations.
02.
The Solution
RGP supported the transformation by partnering with the newly established Program Management Office (PMO) to address the people implications of the broader initiative. The team developed a comprehensive change roadmap spanning ten financial workstreams and played a key role in aligning leadership—from the C-suite to frontline managers—around the core mission of the transformation. To ensure successful adoption, RGP conducted stakeholder and change impact assessments, proactively identifying and mitigating risks while continuously monitoring sentiment across the organization to refine and enhance change strategies.
03.
Our Impact
RGP’s strategy enabled a smooth transition to new Finance operations, empowered over 100 global change leaders, and ensured strong support through a formal CMO and PMO partnership..
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