Visionary Voices
Human Side of
Transformation



The Human Side of Transformation
Advice to Leaders: Lead from the Front
What’s the one thing Pat wants every leader to do?
“Get out of your office and talk to people,” she says. “Be honest. Be empathetic. People want to know where they fit and how they can succeed. That’s your job—to make that clear and lead from the front.”
The Bottom Line
Change management isn’t a soft skill—it’s a strategic capability. When done well, it accelerates value, minimizes risk, and builds resilient, future-ready organizations.
As Pat puts it:
“Technology gets the headlines. But people determine the outcome.”
Visionary Voices