RGP Healthcare Hosts Webinar Series with Kaiser Permanente & Healthcare CEO Guests

Oct 12, 2020 |
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RGP Healthcare recently launched its first-ever series of thought leadership webinars to help healthcare payers, providers and life sciences professionals navigate the constantly changing healthcare landscape—especially during today’s global pandemic.

The ongoing series began in September with three separate panels on medical device clinical trials, healthcare’s workplace of the future, as well as telehealth during and after COVID-19.

We’re pleased to share summaries of our webinars to date with links to their replays as well as a sneak peek at our upcoming event on October 28 with health plan CEOs.

Practical Strategies to Optimize & Accelerate Medical Device Approvals During COVID-19

Healthcare worker at home visit

Our first webinar featured RGP’s Marcia Brown-Rayford speaking with Alethea Wieland and Karim Mohammed.

All three shared insights from their professional experience in pharma, biotech and medical device clinical trials while addressing a number of key issues including:


  • Designing regulatory strategies and quality compliance for medical device FDA market approval/clearance
  • Navigating COVID-19’s impact on medical device clinical trials
  • Identifying quality Contract Research Organizations (CROs)
  • Optimizing and accelerating clinical trials

Watch a replay and learn more about the discussion.

Workplace Experience Evolution & the Future of Work in the Healthcare Field


A group of doctors with face masks looking at camera, corona virus concept.

With COVID-19 rapidly transforming how healthcare organizations operate today and well into the future, our second webinar featured Jennifer Jones and Mark Deutsch from Veracity (an RGP company) in a timely discussion on healthcare workplace optimization.

Mentioning that companies investing in robust digital and in-person workplace experiences outperform the S&P 500, grow faster than their peers, and have more engaged employees, Jen and Mark also shared a number of insights with participants, including:

  • How to define digital workplace experiences
  • The three key tech tools needed to create holistic digital workplaces
  • Overcoming the top six workplace challenges
  • The importance of investing in employee experience

Watch a replay and learn more about the discussion.

Delivering High-Quality Care During and Post-Pandemic: Quality & Telehealth

With healthcare providers under enormous pressure to deliver high-quality care during today’s global pandemic, Kaiser Permanente—one of the US’s largest nonprofit healthcare plans (should we say largest integrated delivery network instead of nonprofit healthcare plans)—has been pioneering new telehealth and other solutions to meet the challenge of a changing healthcare market.

Kaiser’s Jeanine Maier—who leads a $60M multi-disciplinary contact center operation of clinicians and professionals—joined RGP’s Todd Gower in our third webinar which examined how Kaiser is building its telehealth capabilities and included real-world insights into:

  • Industrywide experience with telehealth use and adoption
  • Mastering the KP Journey
  • Other modes of telehealth, including using AI
  • How post-COVID anxiety can be reduced while still maintaining integrated care

Watch a replay and learn more about the discussion.

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