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Our Leadership

Jennifer

Jones

Chief Strategy & Experience Officer Button Text

Throughout her career, Jennifer has spearheaded large-scale transformations spanning brand, customer experience, employee experience, service design, workplace automation, and AI-enabled operating models. Her work is grounded in human-centered design and focused on helping organizations modernize while staying deeply connected to the people they serve.

Most recently, Jennifer served as RGP’s Chief Marketing Officer, leading the relaunch of RGP’s global brand and significantly elevating awareness across key markets while enhancing the company’s position as an industry thought leader. She spearheaded a data-driven marketing transformation, integrating CRM and intent-based marketing platforms to accelerate pipeline growth and drive measurable impact through strategic partnerships, influencer engagement, and high-performing client-focused campaigns.

“Jennifer’s appointment reflects the extraordinary breadth of her career, which spans every dimension of modern transformation—from brand and experience to automation and AI,” said RGP President and CEO, Roger Carlile. “We believe her ability to connect strategic vision with human-centered execution will help lead RGP into its next chapter of growth.”

In her new role, Jennifer will define and drive enterprise strategy toward sustained market differentiation and measurable performance. She will also continue to lead the organization’s marketing and communications functions. The team will align brand promise, go-to-market execution, and operational excellence.

“I’m honored to step into this role at a moment when strategy and experience are no longer separate conversations,” said Jones. “The future belongs to organizations that connect ambition with humanity, where strategy is clear, execution is intentional, and people are at the center of every decision. I’m excited to help shape what’s next, together.”

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