About This Role
Our retail client is seeking an Adyen Configuration and Payment Optimization Consultant for an immediate and fully remote engagement. This role is critical to ensuring a secure and frictionless e-commerce payment experience ahead of the peak holiday season. You will leverage your deep expertise in Adyen Protect and fraud-rule configuration to optimize our client’s payment-processing system, balancing fraud prevention with customer experience. This is a remote consulting opportunity for an initial 3-month engagement, starting as soon as possible.
What You Will Work On
- Assess current Adyen fraud-prevention rule configurations and identify critical gaps.
- Redesign and refine fraud rules to reduce both fraud exposure and false declines.
- Analyze payment data, trends, and exceptions to configure optimized Adyen settings tailored to client’s transaction patterns.
- Collaborate with the client’s fraud management team to develop a sustainable strategy and executable roadmap for fraud control.
- Provide practical guidance and training to internal teams for self-sufficiency in managing Adyen Protect post-engagement.
- Ensure compliance and accuracy while enhancing approval rates and minimizing operational disruption during peak transaction periods.
What You Will Bring
- Proven Adyen Expertise: Hands-on experience with Adyen Protect and fraud-rule configuration is required.
- Ability to customize rule sets to address platform-specific behaviors (not merely replicate prior processor settings).
- Strong knowledge of payment optimization strategies for e-commerce channels; prior collaboration with fraud audit SMEs is a plus.
- Robust analytical and problem-solving skills to balance fraud prevention with legitimate transaction approvals.
- Excellent communication skills for clear stakeholder updates and solution documentation.
- Preferred Background: Experience supporting high-volume retail/e-commerce environments during critical transaction windows.
- Education/Certifications: Not formally required if experience is extensive and specialized in Adyen and payment risk management.
What You Can Expect
- An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.
- Compensation commensurate with your qualifications, experience, and other factors including geographic location, market and operational factors.
- Total Rewards include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off and Paid Sick Time (in geographies where legally required).
What We Do
At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration.
Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It’s time to rethink how work gets done. Dare to Work Differently® with RGP.
RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply.
