To the Power of Human

Katy Conway

SVP, Talent
Katy Conway

As Senior Vice President of Talent, I am responsible for the North American Talent organization and heavily focused on continuing to evolve RGP’s strategy and operating model to attract, retain and deploy world-class talent to engage with clients. I feel so fortunate to work at the intersection between our talented Consultants, our clients and our field teams who serve them – there is nothing more rewarding than bringing the right talent to the right place at the right time.

Background

Tell us a little bit about your career journey before joining RGP.
I have always been drawn to roles that focus on the people component of the business.

I began my career working for my alma mater, Emory University. After two years in higher education, I pursued a path in business and held a variety of human resources roles for start-ups, public and privately held companies.

I served in talent acquisition, HR business partner and employee relations roles in the consumer goods, manufacturing and professional services industries. It has been a fun ride! In my last stop before joining RGP, I worked as a Director of Recruiting for a global professional services firm. In this role, I discovered the fulfillment of working in a people-focused role for an organization where human capital is the primary asset.

Education
I have two bachelor of science degrees in English and Psychology from Emory University.

Goals and Inspirations

What inspires you?
I’m a non-fiction and biography junkie. People’s stories of pushing past their perceived (or real) limitations to achieve a goal always inspires me. My spouse has identified this and now uses this information to keep me interested in sporting events by peppering them with “human interest” anecdotes throughout the event! I guess there is value in knowing your audience!

I’m particularly inspired by the achievements of lesser known /uncelebrated people. If this resonates with you, try a site I enjoy: www.passiton.com.

What is a goal you have your eyes set on?
Personally, I’m focused on creative goals this year to get me out of my comfort zone and engaging differently. One for 2019 is to enroll in an art class and be brave enough to “own” and share the resulting creations!

A professional goal is to consistently seek other perspectives by engaging in two or more networking activities each month with professionals outside of RGP.

What does success in your role look like?
Helping RGP achieve an “Employer of Choice” reputation with our clients and our team members by attracting, developing and retaining top-tier professionals with highly relevant, in-demand skills and demonstrated “LIFE AT” values.

A Day in the Life

What was your best day at work at RGP?
This sounds corny and insincere – but choosing just one is a tall order. I’d say the day I was meeting with a consultant and asked him why he made the decision to join RGP originally and what had kept him here. He shared that RGP was a gap measure for an unexpected interruption in his career and that he never intended to stay long-term. He walked me through multiple external career opportunities he’d explored during his tenure with us and why they did not out-measure his RGP experience. It was profound for me to have summarized over the course of one lunch conversation the impact our actions can have on another person’s happiness and professional fulfillment.

What accomplishment makes you most proud since joining RGP?
I’m proud to be a direct contributor to the rapid and sustained growth in individual markets, regions and accounts and see, firsthand, the positive impact for the clients, consultants and colleagues involved.

Share your favorite client success story.
We received an initial call from an RGP alum who had recently joined an organization and needed quick, short-term finance and accounting support in advance of an audit. RGP provided this support and proactively worked with the client to identify, prioritize and address several other critical business needs, including transformational business projects including multiple system selections and implementations; provided interim management expertise and recurring accounting support; established a shared services office within the corporate office including payroll, billing, and accounts receivable/collections to improve overall efficiency, accuracy and DSOs; advised and assisted with Affordable Healthcare Act compliance, provided M&A integration support and led multiple cost savings initiatives in key categories resulting in 15-40% savings (depending on category) improved controls, consistency and branding.

Human-First

At RGP we bring a human-first approach. What does that mean to you?
Bringing a human-first approach means leveraging very human competencies to help our clients meet their goals and drive results. We actively listen to their needs to ensure that we have a clear picture of what success looks like for them. We use this as our north star to offer solutions with a heavy emphasis on matching the right talent to the situation.

We place a high value on bringing our clients results-focused, collaborative and adaptable human capital support with the right technical and functional skills, industry experience, methodologies and digitally enabled tools to drive success.

For RGP team members, a human-first approach means connecting team members to work that matters. It means demonstrating the premium we place on human talent and our commitment to driving a positive impact. Human first is investing in and continually demonstrating our “LIFE AT” values to help our employees thrive professionally.

How do the RGP values (Loyalty, Integrity, Focus, Enthusiasm, Accountability and Talent) shape how you approach your role?
My team and I can best contribute to RGP by connecting the right talent to client opportunities. Our values serve as a critical component in hiring, promotion and professional development decisions. I leverage our values as critical factors that shape our strategic workforce.

YOU beyond RGP

How do you spend your time outside of work?
I enjoy family time. With three teenagers this translates to my husband, Sean, and me logging many hours at baseball fields, marching band practice, swim meets, chorus performances and the list goes on – we love every minute of it.

I’m an avid reader and have recently set a goal of focusing more on personal fitness, so I find time to hit the gym a few times each week. As is not uncommon among Team RGP, I get a lot of fulfillment from contributing to a variety of service initiatives like St. Jude’s Children’s Hospital and Mercy Care.

Name three words that describe you.
Curious, optimistic, resourceful

Do you have any skills or secret talents that most people don’t know about?
For several years, I served in the anonymous and unpaid capacity as proof-reader and editor for my husband who wrote for several sports publications. This put my grammar skills to effective use though that talent was sometimes negated by my severely lacking sports knowledge.

I also serve as a “closet stylist” – pun intended. My friends enlist me to “shop” in their closets and create new and inventive looks for them using what they already have. It’s fun and relaxing for me and apparently helpful to them! Like I said, I can be resourceful!

What charities or social causes are you passionate about?
My family and I are passionate supporters of St. Jude Children’s Research Hospital. We continue to fund-raise and volunteer for the organization.

A social problem I’m passionate about impacting poverty and homelessness. I volunteer with Mercy Care, an organization focused on healthcare for the poor and underprivileged. I also work through several ministries at my church focused on homelessness and under-employment.

Employee Spotlights

Our people make it all happen. Learn more about our collaborative, talented and diverse team.