We deliver the expertise you need to execute business-critical projects flawlessly. Partner with us to do healthcare differently.

We Know Healthcare

Our clients depend on our worldwide talent pool of subject matter experts to help navigate today’s challenging healthcare environment. We understand the industry’s unique issues and deliver customized, high-impact strategies as well as practical tools and solutions to solve your business needs. We bring a combination of real-world data, deep industry knowledge, and a human-centered approach to support the individual needs of our clients and achieve meaningful results.

Transform Your Business

As the healthcare landscape evolves and your business needs change, count on us to help you adjust every step of the way. We have executed projects and consulting engagements for clients across the entire healthcare ecosystem — serving providers, payers, and life sciences companies.

We have served:


of Fortune 50 healthcare companies


of Top healthcare systems including academic medical centers


of Fortune 1000 healthcare companies


of Fortune 1000 payers


of Top 10 Fortune Global insurance companies


of Fortune 500 life sciences companies

Get ready to do healthcare differently.

Key Services for Providers, Payers and Life Sciences

We provide cross-disciplinary expertise and integrated solutions, tailored for your needs, including Program, Project and Portfolio Management, Business Process Optimization, Change Management and Business Agility. We also partner with first-in-class technology and service providers to offer leading-edge tools and solutions.

Our services include:

Automation Strategy

Business automation is a significant aspect of the digital transformation journey that is changing the way businesses operate—and the way people want to work. Whether it’s part of an enterprise system like your ERP or purpose-built for specific processes, automation takes care of tedious, transactional work—from the financial close to fraud detection—allowing your team to focus on delivering analysis and insight.

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Claims Processing Optimization
  • Process Optimization and Automation Opportunities
  • Technology Review and Implementation
  • Enhancement of Self-Service Tools/Portals
Data Strategy and Analytics

Data is the lifeblood of today’s digital economy—unlocking opportunities for true business transformation, including next-generation customer experiences, greater operational efficiency, and new revenue streams. But to deliver business value, you must be able to easily access, interpret and act on the soaring volume of data.

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Digital Transformation, Innovation and Evolution

In a tech-dependent world, RGP works differently by first taking a people-centered approach to problem-solving. This means we put the human experiences at the core of solution design and intended outcomes. Global leaders trust RGP’s digital and technology expertise to minimize complexity and demystify the IT landscape. Partnering with the world’s leading corporations, we help translate complex digital strategies into practical solutions.

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Governance, Risk and Compliance

For virtually every business, managing risk and compliance is critical for strategic growth and customer retention. We help you adopt new ways of working to confidently navigate disruption—from cyber threats and fraud to ever-changing compliance and regulatory requirements—keeping you on track to deliver on your most critical business objectives.

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New Payer Product Innovation
  • New Product Development
  • Reconfiguration of Existing Products
  • Integration of Solutions in Market
OD/Workforce Management

Optimizing how businesses successfully compete in today’s technology-driven world through workforce engagement and streamlined operations.

  • Process Optimization
  • Service Taxonomy
  • Digital Collaboration
  • Service Management
  • Process Automation
  • Self & Customer Service
Patient/Member Experience Transformation

Strategies that take businesses from crawling to running with patient/member engagement, leveraging digital opportunities at every touchpoint.

  • Strategic Insights
  • Patient/Member Analytics
  • Engagement Plans
  • Marketing Automation
  • Platform Selection
  • Tool Enablement
Pharmacy Operations
  • Retail Pharmacy Strategy
  • Performance and Compliance Assessments
  • Third-Party Risk Management
  • Location Reviews
  • Dashboard Reporting and Technology Implementations
Population Health Strategy and Execution
  • Programs, Metrics and Related Data Analytics
  • Prevention and Early Detection Programs
R&D Acceleration and Optimization
  • Clinical Supply Chain & Logistics
  • Clinical Trials Optimization
  • Data Management and Digital Transformation
  • Data Monetization and Capital Fundraising Optimization
  • Document Management
  • Process Optimization and Harmonization
  • Process Re-engineering/Redesign
  • Program and Project Management
  • Change Management
Revenue Cycle Management Improvement
  • Patient Access
  • Coding and CDI
  • Patient Financial Services
Supply Chain Operations Optimization

Supply chains are often vulnerable even during the best of times. Unexpected disruptions can bring them to the breaking point. Our team of global supply chain experts supports execution of end-to-end supply chain transformation to optimize business performance, reduce cost, and maximize operational efficiencies.

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Transaction Services

In an increasingly competitive business climate, deals are expected to deliver value—faster than ever before. Building out your organization’s integration and separation capabilities enables you to accelerate the transformation without interrupting the business, making it possible to capitalize on transactions to maximize shareholder value.

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Value-Based Care
  • Utilization Management
  • Identification of Patient Populations
  • Shared Risk Models with Payers
  • Patient Engagement Tool Development and Portal Improvement
  • Development of Quality Measurement Capability of Patient Outcomes by Segment
Virtual Care/Hospital at Home
  • Telehealth
  • Program/Project/Change Management for Optimization
  • New Capabilities, including Remote Patient Monitoring, Remote Diagnostics, Smart Device Enablement
  • Digital Mapping and Related Data & Analytics and Benchmarking

Meet the Leadership Team

Photo of Joni Noel

Joni Noel

SVP, Healthcare & Private Equity

Photo of Marcia Brown-Rayford

Marcia Brown-Rayford

VP, Healthcare

Photo of Sachin Dev

Sachin Dev

VP, Healthcare

Photo of Augustine Doe

Augustine Doe

VP, Healthcare

Photo of Kathleen Eagan

Kathleen Eagan

VP, Healthcare

Photo of David Hullum

David Hullum

VP, Healthcare

Photo of Shari Mohabir

Shari Mohabir

VP, Healthcare

Photo of Laura Reinhold

Laura Reinhold

Senior Director, Healthcare

Photo of Kennan Rooney

Kennan Rooney

VP, Healthcare

Photo of Lynn Forese

Lynn Forese

VP, PCS – Healthcare

Photo of Shaun Landers

Shaun Landers

RVP, Talent - Healthcare

The Systemic Impact of Healthcare Staffing Shortages
The COVID-19 pandemic exacerbated acute conditions in the healthcare industry, particularly in staffing, making it even more difficult to execute major initiatives and achieve mission-critical goals. Our research explores the challenges and obstacles healthcare organizations face — and how they’re working to overcome them.
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Willkommen bei RGP.

Als globales Beratungsunternehmen betreuen wir Kunden auf der ganzen Welt. Dementsprechend ist unsere Website in englischer Sprache verfasst. Sie können uns jederzeit auch auf Deutsch kontaktieren, indem Sie sich an unsere Standorte in Hamburg und Zürich wenden. Besuchen Sie gerne auch unsere LinkedIn-Seite von RGP Deutschland.

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