Healthcare

Business automation is a significant aspect of the digital transformation journey that is changing the way businesses operate—and the way people want to work. Whether it’s part of an enterprise system like your ERP or purpose-built for specific processes, automation takes care of tedious, transactional work—from the financial close to fraud detection—allowing your team to focus on delivering analysis and insight.

• Process Optimization and Automation Opportunities
• Technology Review and Implementation
• Enhancement of Self-Service Tools/Portals

Data is the lifeblood of today’s digital economy—unlocking opportunities for true business transformation, including next-generation customer experiences, greater operational efficiency, and new revenue streams. But to deliver business value, you must be able to easily access, interpret and act on the soaring volume of data.

In a tech-dependent world, RGP works differently by first taking a people-centered approach to problem-solving. This means we put the human experiences at the core of solution design and intended outcomes. Global leaders trust RGP’s digital and technology expertise to minimize complexity and demystify the IT landscape. Partnering with the world’s leading corporations, we help translate complex digital strategies into practical solutions.

For virtually every business, managing risk and compliance is critical for strategic growth and customer retention. We help you adopt new ways of working to confidently navigate disruption—from cyber threats and fraud to ever-changing compliance and regulatory requirements—keeping you on track to deliver on your most critical business objectives.

• New Product Development
• Reconfiguration of Existing Products
• Integration of Solutions in Market

Optimizing how businesses successfully compete in today’s technology-driven world through workforce engagement and streamlined operations.

• Process Optimization
• Service Taxonomy
• Digital Collaboration
• Service Management
• Process Automation
• Self & Customer Service

Strategies that take businesses from crawling to running with patient/member engagement, leveraging digital opportunities at every touchpoint.

• Strategic Insights
• Patient/Member Analytics
• Engagement Plans
• Marketing Automation
• Platform Selection
• Tool Enablement

• Retail Pharmacy Strategy
• Performance and Compliance Assessments
• Third-Party Risk Management
• Location Reviews
• Dashboard Reporting and Technology Implementations

• Programs, Metrics and Related Data Analytics
• Prevention and Early Detection Programs

• Clinical Supply Chain & Logistics
• Clinical Trials Optimization
• Data Management and Digital Transformation
• Data Monetization and Capital Fundraising Optimization
• Document Management
• Process Optimization and Harmonization
• Process Re-engineering/Redesign
• Program and Project Management
• Change Management

• Patient Access
• Coding and CDI
• Patient Financial Services

Supply chains are often vulnerable even during the best of times. Unexpected disruptions can bring them to the breaking point. Our team of global supply chain experts supports execution of end-to-end supply chain transformation to optimize business performance, reduce cost, and maximize operational efficiencies.

In an increasingly competitive business climate, deals are expected to deliver value—faster than ever before. Building out your organization’s integration and separation capabilities enables you to accelerate the transformation without interrupting the business, making it possible to capitalize on transactions to maximize shareholder value.

• Utilization Management
• Identification of Patient Populations
• Shared Risk Models with Payers
• Patient Engagement Tool Development and Portal Improvement
• Development of Quality Measurement Capability of Patient Outcomes by Segment

• Telehealth
• Program/Project/Change Management for Optimization
• New Capabilities, including Remote Patient Monitoring, Remote Diagnostics, Smart Device Enablement
• Digital Mapping and Related Data & Analytics and Benchmarking