March 8, 2023 @ 1:00 pm - 2:00 pm EST
It is no secret that the healthcare industry has a poor reputation when it comes to patient or member experience. At the same time, providers and payers that prioritize patient/member experience see an increase in satisfaction when the user experience improves. In this webinar, we will explore how healthcare enterprises and others are leveraging good user experience design to deliver digital transformation and innovation, implement operational strategies and efficiency and grow their markets.
Key Learnings:
- 5 ways to transform the patient, member, and user experience.
- Industry trends as healthcare moves toward virtual care to improve patient experience.
- Examples of using effective experience design to improve member experience.
1 CPE Credit Register now!
Wednesday, March 8, 2023. 10am PT, 1pm ET
