"In unprecedented times like these, companies need more than operational agility to keep their business running—they need human agility as well."
Kate Duchene, CEO
A Message from Our CEO
Planning for Continuity in the
Face of Uncertainty
Disruption comes in many forms. For organizations that have confronted everything from stock market crashes to natural disasters, the COVID-19 pandemic presents a crisis unlike anything they’ve ever faced. Companies of all sizes and industries are being stress-tested like never before.
As with every challenge, we at RGP are approaching the current crisis with a spirit of optimism, coming together with our clients and colleagues to navigate uncharted territory, and focusing on the human impact and how we can support each other during this unprecedented time.
That includes sharing resources and tools we’ve developed to support business continuity and agility—both today and in the future—including planning templates and tools, innovative ways to stay connected, and inspiring stories from our RGP family across the globe.
We’ll continue updating this space as we discover and create additional resources to support your business and your people. We hope you’ll check back here often. Drop us a note and let us know how we can help. And share your own stories of resilience and optimism.
Our Leaders Share their Perspectives on Responding to Crisis
How to Flatten Tomorrow’s Risk Curve with Strong Internal Controls
The COVID-19 pandemic has had a sudden, extreme impact on the global business environment, creating extreme downturns as well as surges in demand. Whether your business is thriving or struggling, your risk profile has almost certainly changed—and so have the considerations for risk management, compliance matters and internal controls.
Healthcare’s Front Line—And New Bottom Line
It’s perhaps one of COVID-19’s biggest ironies. As healthcare demand is spiking, more hospitals than ever find themselves on the brink of bankruptcy. One study says at least 20% of healthcare capacity is already facing “near-term financial insolvency” and that number is expected to climb.
Joni Noel, RGP’s SVP for Healthcare, discusses steps hospitals and healthcare systems can take to preserve cash while putting their institutions on stronger financial footing for the future.
Data & Analytics: The 'Holy Grail' During Business Disruption
It’s not an understatement to claim that Covid-19 has radically changed everything in our daily lives: from family dynamics, to work and school, and even the most mundane activities like grocery shopping. On the business front, every industry has been profoundly disrupted as well.
In this Q&A, our VP of Data & Analytics, Sean Brown, shares some of the data management challenges and opportunities that organizations around the globe are experiencing.
The Agile Cure for Continuity in a Crisis
It may not be possible to create predefined response plans for unknown events. But by transforming your organization to be more agile, you’ll be better prepared to absorb the impact of an unforeseen crisis and recover quickly to maintain business continuity. Learn more about the behaviors and mindsets you can adopt now to stay a step ahead.
Surviving the Crisis: Financial Health Assessment
Companies across all industries are feeling the financial impact of COVID-19. But there are immediate steps you can take to prepare for your return to financial health. Thora Thoroddsen, VP of Restructuring & Bankruptcy, advises starting with a financial health check-up so that you can make smart decisions now to survive the current crisis while building for a stronger future.
Responding to Crisis with Agility and Resilience
The COVID-19 global pandemic is testing businesses in ways most of us never imagined. Even the best business continuity plans might not account for all of the risk factors you’re currently having to manage and mitigate against. Our VP of Risk & Compliance, Mark Stifter, provides guidance for addressing many of the immediate challenges you face while building a resilient foundation for the future.
Adapting to New Ways of Working
When Business as Usual Is Anything But
The coronavirus and COVID-19 may have blown into North America and Europe like an early spring storm, but our offices in China and across the Asia Pacific region have been dealing with this crisis for months. Our VP of Human Resources, Karyn White, has been spearheading RGP’s business continuity efforts since the beginning. In this Q&A she shares some of the very human challenges that organizations around the globe are experiencing—along with some practical suggestions for managing the “people part” of business continuity.
What Happens After COVID-19? Glimpses of Tomorrow’s Workforce Today
We’ve been hearing a lot about “the future of work” for a while now. But few of us expected it to arrive quite so soon. Our CEO, Kate Duchene, has spent the last few weeks responding to the human impacts that COVID-19 has had on RGP’s workforce and clients. She writes that this is a challenging time for every business, but the current crisis offers the chance to step back and look at a much larger story that’s emerging: how the human agility we practice now can ignite opportunity and impact both now and in the future.
Whether you’ve been working from home forever or a few days, this new “temporary normal” feels unsettling and uncertain. As we adjust to this new reality of social distancing and sheltering in place, it helps to find insight and inspiration from our shared experience of working together—apart.
Navigating the New "Temporary Normal"
The first in our series of “Virtually Yours” missives comes from RGP’s President and COO Tim Brackney, who typically spends most of his work week on the road. Here’s what he’s learned so far about working from home, along with tips and recommendations for our global teams.
Building Resilience: The
New “R” in RGP’s Culture
Zarina Ward, our VP & Head of Talent, Europe, is now playing expanded roles as an advisor, teacher and more. She's learning new skills, like how to bake bread, and discovering more practical ways to build resilience. Here’s how she’s helping her teams and RGP move forward — together.
Looking Forward to
The third installment of our “Virtually Yours” missives comes from Katy Conway, our Chief People Officer, who has been working around the clock to ensure the humans of RGP are staying safe and able to be productive during this time. She sent an inspirational message of how far we’ve come together through this crisis and provided some insights on how we’ll grow stronger and more resilient as a global team because of it.
Working Virtually: A Survival Guide
With global events making work from home the new normal, we know it’s possible to have engaged, productive and high-performing teams across virtual environments. Our VP of Client Experience, Laurie Gray, is a seasoned remote worker. In this series about working virtually, she shares some of her best practices and advice to help newcomers make adjustments to their new virtual environment while maintaining team productivity.
Expert Resources for
Resilience During COVID-19
To help your organization respond to the COVID-19 pandemic, we’ve curated a list of reputable industry and government resources focused on people, process and technology.
Daily situation reports
Regular response updates
Free webinar recording: “How Business, Workers, and Workplaces Should Respond to COVID-19”
Detailed list of travel bans by country around the world
Balancing the challenges and benefits of virtual teams (published on Medium)
Free learning path with 16 online courses
Collection of resources on how to protect your people, maintain operations and sustain your organization during the pandemic and beyond
Preparing your pandemic response plans: a comprehensive checklist
Risk Management for Coronavirus Guide to assess physical, supply chain and cybersecurity issues that may arise from the spread of the coronavirus
Templates with CDC documentation and other resources to help build your own coronavirus preparedness dashboard
Forrester’s latest insights and guidance for addressing the growing business and employee experience implications of COVID-19
Selection of public informational resources related to health, prevention, business operations and continuity
IT/cybersecurity risks and measures required to protect virtual private networks (VPNs)
Developing a Continuity Plan for the Post-Coronavirus World