Human Insights

Insights and perspectives from our global thought leaders. 

RoCiA – A Formulaic Way of Looking at Automation Success

Robotic Process Automation (RPA) and Intelligent Process Automation (IPA) are clearly exciting propositions for many organizations today. The potential results are remarkable, but, analogous to Ahab’s travails in Moby Dick, the implementation and successful induction of automation can be a whale of an effort!