Human Insights

Insights and perspectives from our global thought leaders. 

When Business as Usual Is Anything But

The coronavirus and COVID-19 may have blown into North America and Europe like an early spring storm, but our offices in China and across the Asia Pacific region have been dealing with this crisis for months.

RoCiA – A Formulaic Way of Looking at Automation Success

Robotic Process Automation (RPA) and Intelligent Process Automation (IPA) are clearly exciting propositions for many organizations today. The potential results are remarkable, but, analogous to Ahab’s travails in Moby Dick, the implementation and successful induction of automation can be a whale of an effort!