When COVID-19 hit, it not only ushered in a public health crisis but also an economic one—leading to a costly back-up in an automotive finance company’s call center. Lean Budgeting provided the agility they needed to steer out of the skid and get their white glove customer experience back on track.
Vibrant company cultures are needed for tomorrow’s post-COVID-19 blended workforces and workplaces to thrive. RGP Chief Operating Officer Tim Brackney shares how companies can start building.
From repurposing robots to help hospitals care for patients to mobilizing support for a virtual workforce, businesses have quickly transformed their operations to contain the spread of COVID-19. But many worry these actions could have the unintended side effect of sidelining privacy and data protection.
With COVID-19 interrupting some 70% of ongoing clinical trials, RGP Healthcare’s Marcia Brown-Rayford says that pharmaceuticals need to adopt more efficient processes—including greater use of telemedicine— to make the search for life-saving cures faster and more efficient while not sacrificing needed regulatory controls.
Over the last few months, we’ve all learned a lot about overcoming the perils and pitfalls of a global pandemic. Now, as we transition from our early-crisis response and begin to reimagine what comes next, it’s worth reflecting on lessons learned—and how they can help us build a more resilient future.
The concept of “business as usual” might seem like a quaint oxymoron today. But as we begin moving beyond the first stage of pandemic response, business leaders must reimagine what usual looks like—and be ready to guide transformation during the post-COVID recovery.
It’s the very nature of the industry. By definition, insurance is expressly designed for one thing—managing risk in good times and bad. But what happens when “bad” only begins to describe the status-quo?
The COVID-19 pandemic has had a sudden, extreme impact on the global business environment, creating extreme downturns as well as surges in demand. Whether your business is thriving or struggling, your risk profile has almost certainly changed—and so have the considerations for risk management, compliance matters and internal controls.
New Yorkers do it at 7 p.m. Floridians at 8. Each evening, they and others around the country go to their windows or outside—to applaud. Blue Angels jets have roared overhead nationwide in tribute. And social media is flooded with heartfelt well wishes from around the globe.
With business evolving at a breathtaking pace, finance leaders are under increasing pressure to optimize operations and deliver valuable business insights. See why automation is becoming a must-have tool for today’s CFO in this conversation with our VP of Finance Transformation, Andy Jones.
Companies in hard-hit sectors like retail were reeling long before the COVID-19 outbreak. The pandemic only added to the pain they were feeling from the impact of e-commerce and other market disruptions. Now, the downward pressure has spread far and wide.
To keep up with rapidly accelerating technology breakthroughs and rising customer expectations, business leaders need the agility to respond to constant change. Agile transformation is a bold move for any organization, but the sooner you begin, the sooner you will realize the benefits.