Digital Workflows

ServiceNow: the indispensable enterprise-cloud partner to inspire efficiencies and accelerate innovation.

Welcome to the Workflow Revolution

Today, employees and customers want to be able to help themselves, expecting a personalized experience that is both united at all touchpoints and intuitive. Like its name, the ServiceNow platform does just that by providing service delivery right when users need it most — now. By uniting siloed processes and multiple apps into a single system of record, the Now Platform delivers the consumer‑like self‑service experience users have come to expect. The result? A workflow revolution. As a ServiceNow premier partner, we are leading that revolution by leveraging the platform to automate repeatable processes across the entire enterprise — from HR, IT, Legal, Finance and more. We are building intuitive and adaptable experiences that empower organizations across diverse industries to deliver inspired workflows.

Employee Workflows
Synchronize and coordinate efforts throughout the entire enterprise through the use of digital onboarding and employee self-service, as well as virtual agents that can fulfill employee requests. The Now Platform not only has the power to drive seamless workflows; it empowers efficiency through its ability to help employees help themselves.

IT Workflows
Transition from legacy ticketing and help-desk systems to cloud-based IT Service Management. Through ServiceNow, IT can consolidate fragmented tools into one place while harnessing conversational virtual agents to automatically perform standard maintenance requests. Free staff from repeatable processes so they can translate the platform’s data into a priority of risks with deployable solutions.

Customer Workflows
See around corners using ServiceNow features like AI, virtual agents and monitoring. The Now Platform’s AI capability will identify problems before the customer, while conversational virtual agents will automate repeatable issue resolution. Through the use of a personalized knowledge base, as well as chat bots and communities, ServiceNow eliminates any gaps in the customer self-service experience.

Hyper-Accelerate App Development
The Now Platforms’ App Engine represents endless possibility. Develop faster using a drag-and-drop building, pre-defined templates and automated testing, or empower developers of all skill levels through the apps’ low-code platform. The App Engine empowers enterprises to dream up and deploy digital workflows that solve for your way of working.

Premier Partners, Scalable Solutions
As a Premier Partner, Veracity, an RGP Company, provides industry-leading technology for improving process, enabling cloud computing and increasing the speed of workflow. And with 550+ current integrations, ServiceNow can seamlessly integrate into diverse systems. As licensed resellers, we have experiences implementing services for AppEngine, CSM, ITSM, ITOM, ITBM and Platform Advisory Services. Additionally, our Digital Asia team is focused on extending the ServiceNow Partnership in APAC and has built a strong sales and service delivery capability in India and South East Asia.

Success Stories

Employee Spotlights

Our people make it all happen. Learn more about our collaborative, talented and diverse team.